Privacy Policy

Introduction


West Rand Business Administrators (WRBA) is committed to protecting your privacy and handling your personal information with transparency and integrity. This policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding your data.



1. Information We Collect

In the course of providing our services, WRBA collects a range of personal and financial information necessary for financial management, compliance, and regulatory purposes. This information may include:

  • Contact details (e.g., name, email address, phone number, company address)
  • Financial records, such as transaction histories, bank details, and payroll information
  • Tax identifiers and regulatory data required for compliance with South African laws

2. How We Collect Information

We collect personal and financial information primarily through:

  • Email communication
  • Our website (e.g., contact forms, inquiries)

3. How We Use Your Information

The data we collect is used exclusively for purposes related to the services we provide, including:

  • Bookkeeping, payroll administration, taxation, and compliance services
  • Communications related to services, account management, and inquiries
  • Compliance with regulatory requirements and obligations

4. Data Sharing

We only share your personal information with third parties when necessary for service delivery and regulatory compliance. This includes:

  • Government authorities such as the South African Revenue Service (SARS)
  • Regulatory bodies and authorised third-party service providers, as needed to fulfill our services

We do not sell or share your data with any third parties for marketing purposes.

5. Data Retention

Your information is retained for as long as necessary to fulfill our services or as required by law. WRBA retains data indefinitely unless a client explicitly requests deletion.

6. Data Security

WRBA is committed to ensuring the security of your personal information. We implement appropriate security measures to protect data from unauthorised access, misuse, or disclosure. However, as no system is entirely secure, we cannot guarantee the absolute security of data shared with us.

7. Your Rights

Under South African data protection laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data, subject to legal retention obligations
  • Withdraw consent where data processing is based on consent

To exercise these rights, please contact us at accounts@wrba.co.za.

8. International Data Transfers

WRBA may use third-party service providers with servers located outside of South Africa. In such cases, we ensure that any international transfers comply with data protection regulations.

9. Updates to This Policy

WRBA may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this policy or how your personal data is handled, please contact us at:

  1. Phone: 011 794 5904
  2. Email: accounts@wrba.co.za
  3. Address: 91 Vlagskip Rd, Honeydew, Roodepoort, 2040